Cleaning services in Dallas - Forth Worth | Home/ residential, office/ commercial, senior/ group facilities, Airbnb

Privacy Policy

Effective Date: [Insert Effective Date]The Help Cleaning Service (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website at https://thehelpcleaningservice.com/, contact us, or receive our cleaning services.

1. Information We Collect

a. Personal Information

When you use our website or services, we may collect the following personal details:

-Name

-Email

-address

-Phone number

-Physical address

-Appointment details

-Service preferences

b. Payment Information

Payment processing is handled through secure third-party services. We do not store your full credit card information. c. Technical Information

We may collect your IP address, browser type, device type, referring URLs, and information about how you interact with our website through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Provide cleaning services and confirm your bookings Send appointment reminders, updates, and service notifications via text or email Respond to inquiries or customer service requests Improve our website and user experience Comply with legal obligations

3. SMS/Text Messaging & A2P Compliance

By providing your phone number and opting in to receive SMS/text messages, you consent to receive texts from The Help Cleaning Service regarding your appointments, service confirmations, and occasional promotional offers.|

Message frequency: Varies per user Message and data rates may apply depending on your carrierOpt-out: You can unsubscribe anytime by replying STOP Help: Reply HELP for assistance

We do not share or sell your opt-in SMS data or consent with third parties for marketing purposes. All text message practices comply with A2P 10DLC carrier regulations and CTIA guidelines.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

Third-party service providers (e.g., payment processors, CRM systems) to fulfill services Government or legal authorities as required by lawAggregators and technical providers for SMS delivery only (never for marketing resale)

5. Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.

6. Your Rights

You may:

Request access to your data Correct or update your information Request deletion (where legally permitted)Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

7. Cookies & Tracking

We may use cookies and other tracking tools to enhance your experience on our website. You may disable cookies in your browser settings, but some features may not work properly.

8. Security

We implement appropriate security measures to protect your personal data, including encryption, access control, and secure hosting practices. While no system is completely secure, we strive to safeguard your information.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If we discover we have received data from a minor without parental consent, we will delete it promptly.

10. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites.

11. Updates to This Policy

We may update this Privacy Policy occasionally. The “Effective Date” at the top will reflect the most recent revision. Your continued use of our services constitutes agreement to the updated terms.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us: The Help Cleaning Service

📍 13100 US Hwy 287, Ste #134 Box 131, Haslet, TX 76052

📧 Email: [Insert official email address]

📞 Phone: 469-701-4592

🌐 Website: https://thehelpcleaningservice.com/